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FAQs

• Why Order Chicken Online from Zorabian?

Zorabian has been delivering fresh, high-quality chicken to Mumbai households for decades. Our birds are raised responsibly on all-natural diet, under strict hygiene standards, and delivered to your doorstep with a complete cold chain, from farm to your kitchen. When you order chicken online from Zorabian, you are choosing a brand that Mumbaikars have trusted for generations.

• Is Zorabian chicken antibiotic-free & hormone-free?
A  Absolutely, and without exception. Zorabian chicken is antibiotic-free & hormone-free. Our birds are raised entirely without antibiotics, steroids or added growth hormones at any stage of their lifecycle.

• Is Zorabian chicken Halal certified?
A  Yes, all Zorabian chicken products are Halal certified. Every product meets stringent standards to ensure it is permissible and wholesome for all our customers.

• Where is Zorabian chicken sourced from?
A  Our chickens are raised on our own farms using responsible, closely monitored farming practices. With full control over the rearing process, we ensure that every bird meets our high standards for health, nutrition, and hygiene before it even reaches your plate.

• How should I store Zorabian fresh chicken, and can I freeze it?
A We recommend consuming Zorabian fresh chicken within 1–2 days of delivery for the best taste and quality. Store it in its original vacuum packaging in the coldest part of your refrigerator (between 0°C–4°C).
If you do not plan to cook it immediately, you can freeze it in its original sealed packaging as soon as it is delivered. Properly frozen chicken can be stored for up to 9 months.

• How can I tell if chicken has gone bad?
A  Odour: Fresh chicken has a very mild scent. If it emits a sour, pungent, or ammonia-like smell, it is likely spoilt.
Colour: Raw chicken should be a healthy pink. If it starts to look dull grey, yellow, or develops greenish tints, it is no longer safe to eat.
Texture: Fresh chicken should feel moist and firm. If the surface has a slimy, sticky film that remains even after rinsing, it is a sign of bacterial growth.

• How do you thaw frozen chicken safely at home?
You can thaw chicken safely in three ways: in the refrigerator (slowest but safest, taking 12–48 hours), in cold water (faster, about 1–2 hours per pound, changing water every 30 minutes), or in the microwave (quickest, 5–15 minutes, but cook immediately after). Avoid thawing at room temperature or using hot water, as this can cause bacterial growth and make the chicken unsafe.

• How to order chicken online and do I need an account to place an order?
You can order online on our website (https://shop.zorabian.com/)) or download the Zorabian app from the App Store or Google Play Store to place your order easily. You will need to create an account using your contact details to start placing orders. Once registered, you can enter your delivery location from the top left corner by entering your pin code or area name. Once selected, choose your products, add them to your cart and proceed to the payment page. Click on the 'Select Address' button and enter your detailed address followed by your preferred mode of payment. You can also select the date and preferred time slot for delivery.

• What payment modes are available on Zorabian?
We offer multiple payment options to make checkout simple and convenient. You can pay using credit or debit card, UPI or our rechargeable Zorabian Wallet for faster checkout on future orders.
We also accept cash on delivery. Simply place your order and pay in cash when it arrives at your door.

• How long does it take to deliver the chicken?
Delivery times vary depending on your location and the time slot you select at checkout. When placing your order, you can choose your preferred delivery date and time slot to ensure your chicken arrives when it is most convenient for you. For the most accurate delivery information available in your area, we recommend checking the slots available at checkout

• What Range Does Zorabian Chicken Offer?
 
1. Fresh Chicken
Zorabian's fresh chicken is antibiotic-free and hormone-free, ensuring you get clean, wholesome, and tender chicken straight from the farm to your kitchen. Packed with high protein and natural goodness, our fresh range includes popular chicken portions like Boneless Breast and Curry Cut, perfect for everyday home cooking. Whether you are grilling, currying, or stir-frying, our farm-fresh chicken lets you cook from scratch with your own spices and recipes, the way you like it.
 
2. Marinated Chicken
Zorabian's marinated chicken is raw chicken expertly seasoned with bold spices, aromatic herbs, and rich sauces, so you avoid the hassle of prepping and marinating at home. Simply cook and serve a flavour-packed meal in minutes. From the smoky, spiced goodness of Tandoori Tikka to the creamy Malai Tikka, our marinated range is perfect for quick, delicious, and restaurant-style home cooking.
 
3. Ready-To-Cook
When you are in a hurry, craving a quick bite, or looking for healthy, delicious, and tasty snacking options, Zorabian's Ready-To-Cook range has you covered. Ready in just 10 minutes and air fryer friendly. From juicy Seekh Kebabs and Spicy Sausages to Smoked Ham, Crispy Chicken Nuggets, and flavourful Baida Roti, there is something for everyone. Just air fry, pan fry, or heat and serve for a hassle-free, satisfying meal any time of the day.
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